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Where do I find a sitter's contact information?

Local Rover numbers that pet owners and pet sitters use to communicate with each other (relay numbers) are temporarily unavailable. However, you can still exchange messages, photos, and videos through Rover Messages on both the app and our website. If you prefer a voice call, you can choose to share your personal phone number with each other once the online reservation is made and paid for.

In the meantime, if you need to contact our Customer Service or the Trust & Safety team, you can reach them at +43 1 4350113

You can also chat with Rover Support from 9am to 6pm, Monday to Saturday. Here's how: 

  1. Select Get help on the bottom right of your screen.

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  2. Choose from a list of topics to get help, or type in your question.

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